Legal

Terms of Use

Effective November 11, 2026

1. Who we are and what these terms cover

Alpha Gal Only and SCOUT are run by US Vet Connect Inc, a 501(c)(3) nonprofit based in Las Vegas, Nevada ("we", "us"). These terms cover the website at alphagalonly.com, the app at app.alphagalonly.com, and SCOUT, the ingredient checker (together, "the service").

By creating an account, starting a plan, or using the service, you agree to these terms, our Privacy Policy, our Refund & Cancellation Policy, and the Community Guidelines shown in the app. If you don't agree, please don't use the service.

2. Who can use it

• You must be 18 or older to have an account.
• One account per person. Keep your sign-in details to yourself; you are responsible for what happens on your account.
• Tell the truth about yourself. Use your own photos and your own story.
• A Family SCOUT account can hold allergen profiles for the people in your household, including children. The adult who holds the account enters those profiles and is responsible for how they are used.

3. Not medical advice

This is the most important section. Please read it.

• The service is a community and a set of tools. Nothing in it is medical advice, a diagnosis, or treatment, and it does not replace your Doctor, allergist, or pharmacist.
• SCOUT is an educational guide. It compares the ingredient text it is given against a list of rules built from published research. Labels can be incomplete, out of date, or wrong. They rarely say whether an ingredient came from an animal or a plant, and sources change between makers and between lots. Photo reading and product databases can misread or be out of date.
• Green means SCOUT found no flagged ingredients in what it read. It does not mean a product is safe for you. Read the package yourself, and check with the maker, your Doctor, or your pharmacist when it matters.
• Never start, stop, or change a prescribed medicine because of something SCOUT showed you. Talk to your prescriber or pharmacist first.
• Recipes, guides, Spots, Finds, reviews, and other posts come from our team and from members. They are shared in good faith and are not checked against your own allergy. You decide what is right for you.
• A severe reaction is an emergency. Use your epinephrine if it has been prescribed and call your local emergency number (911 in the United States).

4. Plans, billing, and free weeks

• The plans and prices are the ones shown on the Plans section of our website and at checkout when you sign up. Today they are the Family SCOUT Scanner (US$6.99 a month or US$59 a year) and Full Alpha Gal Only Access (US$14.99 a month or US$149 a year).
• Payment is handled by Stripe, in US dollars. We never see or store your full card number.
• Plans renew automatically. A monthly plan is charged every month and a yearly plan every year, in advance, until you cancel.
• Free week. If your plan starts with a free week, you are not charged until it ends. If you cancel before it ends, you are not charged at all. If you don't cancel, your first charge happens when the free week ends.
• Photo scans. SCOUT's photo reading has an allowance, shown in SCOUT: 2 photo scans during a free week and 50 a month on a paid plan. Barcode scans, medicine lookups, and typed ingredients are not limited. We may change these allowances and will say so in the app when we do.
• If we change a price, we will email you at least 30 days before the new price applies to you, so you can cancel first if you prefer.
• If a payment fails, Stripe will try again for a short time. If it still can't be collected, your membership ends.

5. Canceling and refunds

• You can cancel any time: in the app under You → Cancel my subscription, through Manage my subscription, or by emailing hello@alphagalonly.com.
• Canceling takes effect at the end of your free week or of the period you have already paid for. You keep your access until then and you are not charged again.
• Charges are not refunded, and we don't give credit for part of a month or year, except where the law requires it. The details are in our Refund & Cancellation Policy.

6. What you post

• What you post is yours: your profile, photos, story, recipes, Spots, Finds, reviews, messages, and anything else you add.
• So that the service can work, you give us permission to store what you post and to show it inside the service to the people it is meant for (for example, your profile to other members, or a recipe you share to the Recipe Swap). This permission is non-exclusive, worldwide, and free of charge, and it ends when you delete the content or your account, apart from copies that other members have already saved or that we must keep by law.
• Only post what you have the right to post. Don't post other people's private information or photos of other people without their OK.
• Your food journal and your emergency information are private to you. They are not shown to other members. See the Privacy Policy.

7. Community rules

The Community Guidelines in the app are part of these terms. In short: be real, be kind, and keep it safe. You may not use the service to:

• harass, threaten, demean, or pressure anyone, or post hateful content;
• post sexual content involving minors, or sexualize minors in any way. We report this to the authorities;
• impersonate someone, or mislead people about who you are;
• ask members for money, sell to them, advertise, or send spam;
• post something you know to be false about whether a food, product, medicine, or place is safe;
• break the law, or help someone else to;
• copy, scrape, or collect other members' information, or try to get around the service's security or limits.

You can report or block any member from their profile. We may remove content, limit features, or suspend or close an account that breaks these rules, and we may do so without notice when someone's safety is at stake.

8. Meeting other members

• We do not run background checks, and we do not verify members' identities, health information, or what they say about themselves.
• You are responsible for your own choices when you talk to, meet, cook with, or eat with another member. Meet in a public place at first, tell someone where you are going, and never feel you have to eat anything.
• EZ Meets are organized by members, not by us. Food at a meet is prepared by members. We are not responsible for what happens at a meet or for anything served there.

9. Our content

The app, SCOUT and its ingredient rules, the cookbooks, the guides, and the Alpha Gal Only and SCOUT names and logos belong to us or to the people who license them to us. You may use them for your own personal, non-commercial use as a member. Please don't copy, resell, or republish them.

10. Other companies' services

The service relies on other companies and public databases, including Stripe for payments, Open Food Facts for products, and U.S. FDA label data for medicines. We don't control them and can't promise that what they provide is complete or correct. Links to other websites are there for convenience; we are not responsible for those sites.

11. Changes and availability

We work to keep the service running and may add, change, or remove features. Sometimes it will be unavailable for maintenance or for reasons outside our control.

12. No warranties

The service is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, express or implied, including that the service will be accurate, complete, uninterrupted, or fit for a particular purpose. This includes the results SCOUT shows and anything posted by members.

13. Limits on our liability

To the fullest extent the law allows, US Vet Connect Inc and its directors, officers, staff, and volunteers are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from what members do or post, from meeting other members, or from relying on information in the service. Our total liability for any claim about the service is limited to the greater of what you paid us in the 12 months before the claim or US$100.

Some places do not allow some of these limits. Nothing in these terms takes away rights you have by law that cannot be waived.

14. If your use causes a claim against us

If someone brings a claim against us because of something you posted or because you broke these terms, you agree to cover the reasonable costs and losses that result, to the extent the law allows.

15. Ending your account

You can delete your account at any time in the app under You → Delete my account. That permanently deletes your profile and what you've added, and cancels your subscription so you are not charged again. We may suspend or close an account that breaks these terms.

16. Governing law

These terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules. Any dispute that goes to court will be heard in the state or federal courts located in Clark County, Nevada, and you and we agree to those courts. If you are a consumer, you may also have rights under the law of the place where you live that these terms cannot change.

17. Changes to these terms

We may update these terms. If a change is significant, we will tell you by email or in the app before it takes effect. The date at the top shows when they last changed. If you keep using the service after a change takes effect, you accept the new terms.

18. Contact

Questions about these terms: hello@alphagalonly.com.
US Vet Connect Inc, Las Vegas, Nevada, USA.